Our Promise

We pride ourselves in going above and beyond our customer’s expectations to make their venting systems Safer, Cleaner, and More Efficient.


We also know that our certifications carry with them certain responsibilities and obligations which may hold us to an even higher standard of performance and professional behavior than applicable laws, rules or regulations.

Therefore we pledge:


  1. To learn and utilize all chimney and venting safety practices and techniques that are promoted by the CSIA, NFPA, F.I.R.E and IRC.
  2. To render our services in an honest and fair manner and to refrain from engaging in unfair or deceptive practices or making any unfair or deceptive statements.
  3. To comply with all applicable building codes in the areas that Chimney Cricket services, with the manufacturer’s installation instructions for the products Chimney Cricket installs, and with recognized chimney practices.
  4. To promote and educate consumers about safe chimney and venting practices.
  5. To strive to continually update my knowledge , skills, and technique with regard to currently acceptable chimney and venting practices.
  6. To conduct myself in a decent, respectful, and professional manner when serving in my capacity as a Chimney Cricket CSIA Certified Sweep.


Click here to learn more about our pledge as CSIA Certified Sweeps

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